Privacy Policy

1. Purpose & Scope of this Statement

This privacy statement outlines how JAM Industries USA, LLC ("JAM", "Oscar Schmidt", "we", "us", or "our") processes corporate and personal information collected through our global digital touchpoints, supply chain interactions, and enterprise portals. In strict alignment with international trade data standards and privacy regulations, we maintain transparent protocols to protect information gathered from worldwide distributors, commercial buyers, and individual musicians.

This policy governs commercial interactions and web platform usage across our portfolio. Where specialized joint ventures or regional subsidiaries operate dedicated supply agreements, independent complementary statements may apply.

2. Corporate Identity & Data Controller

Oscar Schmidt operates as a premier musical instrument brand under JAM Industries USA, LLC, situated at 154 Woodlawn Rd, Suite C, Berlin, CT 06037, USA. JAM acts as the primary data controller responsible for the protection, retention, and lawful processing of all collected records. Grounded in our corporate commitments to integrity, craftsmanship, and long-term partnership, our enterprise enforces rigorous data security safeguards.

3. Key Legal Principles & Processing Grounds

Our data handling strategies are anchored on three fundamental regulatory standards designed to support clear business transparency:

• Legitimate Interests: Necessary processing that allows our group to manage enterprise distribution, maintain website integrity, fulfill dealer verifications, and continuously improve stringed-instrument manufacturing workflows without infringing on individual rights.
• Performance of a Contract: Processing strictly required to execute wholesale agreements, product shipments, international supply transactions, and warranty verifications.
• Compliance with Legal Obligations: Processing mandatory under corporate tax filings, international customs requirements, import/export controls, and statutory consumer protection laws.

4. Information Collection & Commercial Use

4.1 Digital Portals & International Visitors

When international procurement teams and prospective partners browse our instrument specifications, we collect technical log information to guarantee cybersecurity and cross-border connectivity. This data includes:

• Origin domain names and Internet Protocol (IP) addresses.
• Browser architecture, version details, and operating system attributes.
• Session stamps, navigation paths, and resource download metrics.

4.2 Enterprise Dealings & Wholesale Procurement

In establishing commercial agreements with international distributors, independent dealers, and educational suppliers, we process operational credentials including:

• Authorized buyer names, business titles, and organizational affiliations.
• Official commercial addresses, billing locations, and corporate email endpoints.
• Transaction records, wholesale purchasing histories, and dealer authorization documentation.

5. Data Security, Retention & International Transfers

We retain transaction and interaction records only for as long as necessary to service commercial agreements, settle accountabilities, fulfill global warranty periods, or satisfy statutory tax and reporting requirements. As a globally operating manufacturer, data transfers across international affiliates are executed under standardized contractual safeguards ensuring comparable data protection worldwide.

6. Cookie Governance & Analytics

Our web infrastructure implements functional cookies to streamline navigational speed, remember interface preferences, and evaluate platform health. Performance analytics allow us to optimize instrument catalog displays for international procurement teams. Users retain complete autonomy to control or disable cookie mechanisms via web browser configuration parameters.

7. Enterprise Inquiries & Legal Contacts

For questions regarding our privacy architecture, wholesale data management, or compliance policies, official communications may be directed to our corporate legal team:

Oscar Schmidt / JAM Industries USA LLC
Attn: Legal & Data Governance Department
154 Woodlawn Road, Suite C
Berlin, CT 06037-1500, United States